TipmoTipmo

The guest’s side is white and short: a photo, a name, three amounts and one button. The worker’s side is dark and holds everything before and after a tip, from ordering a tag to moving money to a bank. One blue marks the main action on every screen of both. The venue’s dashboard comes last on this page.

The earlier checkout put five stars, six amounts and a service-fee switch in front of the guest before they could pay. I moved the rating to after the payment, so there’s one decision before the main action: “Choose a tip amount”, $10 already picked, and “Pay with Apple Pay”. The rating, a note and an emailed receipt come after “Tip sent”, all optional, and the receipt says what the address is for: “By submitting, Tipmo will use this email only to send this receipt.”

A worker can’t take tips without a tag, so the app starts there. The earlier version jumped from ordering a tag straight to connecting it, before anything had arrived. Ordering now ends on “Your Tipmo is rolling in”, with the delivery steps and “I received my tag”, and activating is a step of its own: hold the tag to the phone, and the screen answers “Tag not detected” or “You’re all set”. After that, each tag is a card, Active or Inactive, and removing one takes a second, red confirmation.

Withdrawing used to go through a “Continue” that didn’t say whether money was about to leave. Now each button names what it does, “Choose payout method” and then “Cash Out $24.00”, with the standard and instant transfers and their fees in between. The last screen shows the request as Pending and stays until “Back to Home”, where the earlier one went home by itself after three seconds. The balance moved up too, from small type under a greeting to the first thing on the home screen.

Each way signing in can fail has its own screen, and each says what to do next. An expired code reads “That code expired. Request a new one to continue.” Too many tries dims the keypad and counts down. With NFC off, the screen offers one button, “Open settings”. The quiet states got the same care: an empty activity list says what will appear there, help opens as a sheet with a chat, and deleting the account takes two confirmations.

The app is built from a small set of components, each drawn in every state it can be in. Buttons come default, hover, pressed, focused, disabled and in error. Tag cards come active and inactive. The money parts are the ones the withdrawal uses. These grids shuffle them between the states the file holds.

The flows were drawn first, as diagrams in Hebrew. The guest’s already has the order the page follows: a valid recipient, an amount, the payment, a receipt, and a rating only after paying. Twenty-nine of the screens that came out of them sit on one board below.

Tipmo Pulse is the venue’s dashboard. It opens on four numbers, the total tipped, the number of tips, the average tip and the average rating, each with its change, then tips over time, the spread of ratings, the top performers and tips as they arrive. A worker whose rating drops under a threshold becomes an alert at the top, so the one thing to act on comes first.

Staff answers its own subtitle, “Who’s earning the most and how tips break down.”, with the top earners, the average tip per person and a table of everyone. Typing a name or a job title narrows the table and the rankings together. A person opens to their own numbers, the tag they carry and their tips room by room.

Some tips are shared, like the valet attendants’ at the front drive. A pool’s rule is set once, in three steps, eligibility, allocation and tip-outs. Eligibility leaves the valet manager out, marked FLSA, the US law that keeps managers out of their workers’ tips. Allocation splits the pool equally, by hours, by points for each role or by points times hours, and a live preview shows everyone’s share as it changes, checking the sum on its last line: “Pot conserved”.

Every tagged room is a location, with its worker or Unassigned, its tips and its rating. Inventory counts the tags on walls and on staff and warns before they run out: “Reorder before rooms run out.” Tags are ordered from the dashboard in the venue’s colors, and checkout waits until the artwork is done: “Finish your tag design to unlock checkout.”